BradyServe Portal Tutorial

Welcome to the BradyServe Portal.  The BradyServe Portal combines our three distributor focused websites into one easy to find location.  Here you will find the information and services that were offered on BradyServe (e-commerce related functions), BradyDistributor.com (marketing resources) and BradyUniversity.com (educational resources).  

If you are looking for product information including troublshooting, specifications, release notes, warranty information and frequently asked questions on Brady products - visit the Brady Knowledge Center.

Logging In

The Log In screen provides you the ability to log in to both BradyServe for e-commerce related functions and BradyLibrary for marketing resources and materials.  

  • BradyServe - Enter your User Name (typically your email address) and password.  You will then be presented with options that can be performed within the BradyServe e-commerce area.
    • Forgot your password?  Just click on the "Forgot Password" link, enter your email address and a new password will be sent to you.
    • Don't have an account.  Click on the "Request Account" button to request access to BradyServe.  Your request will be reviewed and approved by an administrator during normal business hours.
  • BradyLibrary - Find out more about BradyLibrary.  User your BradyLibrary log in and password to sign in.
    • Forgot your username or password?  Click on the link to request your information and an email will be sent to you.
    • Don't have an account.  Click on the "Create Account" button.  Enter Registration Code "Brady IDS N. America Distributor" and your information. Once submitted, your request will be reviewed and approved by an administrator during normal business hours.
  • BradyUniversity - Find out more about BradyUniversity. Use your BradyUniversity log in and password to sign in.
    • Forgot your username or password? Click on the link to request your information and an email will be sent to you.
    • Don't have an account. Click the "Sign Up" button. Complete the form and submit your request. Once submitted, your rquest will be reviewed and approved by an administrator during normal business hours.

BradyServe Log In

 

Multiple Account Users  
Upon log in you were presented an option to select the account you will be working on (Bill To and Ship To).  If at any time you need to update this while you are the site:

  1. Hover over your name in the upper right corner to get the menu to appear
  2. Select "Change Customer" from the drop down
  3. Select the "Bill To" from the drop down list that appears
  4. Select the "Ship To" you are working on
  5. Now when you go to Checkout or Save a Quote - it will be associated to what you selected from the Change Customer screen.

 

Step 1:  Pricing, Availabilty and Ordering

  1. Parts can be looked up using the part or catalog number.  If you do not know either you can search based upon keywords / text.​
    • Custom parts and Y numbers should not be used.  If you need to place or reorder a custom part please contact Customer Service.
  2. From the search box select your product.  
    • The product will be added to the cart where you'll see your price and estimated ship date.  You'll also be able to enter a Price Assurance code if you have one.
  3. Updating the Quantity can be done at the line level once the product is added to the cart.  
    • ​To get updated Estimated Ship Date and Total Cost - hit your "Enter" key or click outside the box.  Your Estimated Ship Date and Totals will be updated automatically.​
  4. When your list is complete, you will be able to checkout or save it as a quote.

Step 2: Billing and Shipping

  • Billing Information will appear on screen based upon how your account is set up with Brady Corporation.  ​Have multiple Bill To's (accounts with Brady)?  View Multiple Account Users.
  • Shipping Information​​
    • Current Customers (Ship To): You can search for you Ship To in the search box. After 3 characters a list of your Saved Addresses that match will appear. Add more characters and your list will continue to narrow. OR if you see your address in the drop down - select it.
    • Shipping to Yourself? Select "Use Billing Address"
    • New Customer / Ship To Address: If you have a new customer, select Create New.
    • Purchase Order (PO) Number is a required field. Make sure to enter this.
    • Shipping: Select how you would like to ship your order.  If you select anything other than Brady Best Way you will be required to select the method (Overnight, Ground, etc) and provide your account number for that carrier.  It will then be billed to your company account.
    • After updating, click Continue to Review your cart and billing / shipping information before placing your order.

Checkout

 

Saved Quotes

After adding products to your cart you will have the option to Checkout or "Save Quote".  Save Quote will allow you to store the products you placed in your cart for later view.  You can create multiple Saved Quotes.

To view Saved Quotes

  1. Click on "Saved Quotes" at the top of the page or from the drop down menu when you hover over your name.  
  2. Select the Saved Quote you want to view
  3. You may either
    • Keep it as a Saved Quote 
    • Print it
    • Delete it
    • Place Saved Quote as an order (at which point you may also edit your saved quote)

If you received a Quote from a Brady Rep - these are not visible here. Please contact us for questions regarding quotes received from Brady

Order History

Here you can view your previous orders.  You can easily search for an order by clicking on “Search Orders +.”  This will expand the search, allowing you to search on a number of options.

To view details on an order click on either the Date or Order #.  You will now be able to view your order, find links to track your order once shipped and reorder products.

 

On both Order History and Order Details you will see “Order Status.”  This is at the order level.  If products are shipped separately - this will be updated once the entire order has been shipped.

 

Order Status:

  • Submitted - Order has been submitted to Brady and has not yet been entered into Brady’s system.

  • In Progress - Order is currently in the system and is being processed.

  • Completed - Order has been shipped

 

 

Order Details

 

Design Your Own Signs
You can quickly and easily create your own custom sign with the Custom Sign tool.  It will walk you through the steps to select your specifications.  Add it to your cart to view your price.  

Design Your Own Custom Sign

Certificate Request

  • To request a Certificate on a Brady product, complete the request form.

Contact Us

  • Need to contact Customer Service or Technical Support? All contact information is located on the Contact Us page.
  • Find an issue with the website?  Have a suggestion for the website? Let us know.