BradyServe Tutorial

Welcome to the BradyServe Portal 

Here you will find information on how to use

If you are looking for product information including troublshooting, specifications, release notes, warranty information and frequently asked questions on Brady products - visit the Brady Knowledge Center.

The Log In screen provides you the ability to log in to BradyServe, as well as link to BradyLibrary for marketing resources and materials and BradyUniversity.  

BradyServe - Enter your User Name (typically your email address) and password.  You will then be presented with options that can be performed within the BradyServe e-commerce area.

  • Forgot your password?  Just click on the "Forgot Password" link, enter your User Name.  You will receive an email with instructions on how to reset your password.
  • Don't have an account.  Click on the "Request Account" button to request access to BradyServe.  Your request will be reviewed and approved by an administrator during normal business hours.  You will then receive an email with your log in and instructions on how to set up your password.

BradyLibrary - Find out more about BradyLibrary.  Use your BradyLibrary log in and password to sign in.

  • Forgot your username or password?  Click on the link to request your information and an email will be sent to you.
  • Don't have an account.  Click on the "Create Account" button.  Enter Registration Code "Brady IDS N. America Distributor" and your information. Once submitted, your request will be reviewed and approved by an administrator during normal business hours.

BradyUniversity - Find out more about BradyUniversity. Use your BradyUniversity log in and password to sign in.

  • Forgot your username or password? Click on the link to request your information and an email will be sent to you.
  • Don't have an account. Click the "Sign Up" button. Complete the form and submit your request. Once submitted, your rquest will be reviewed and approved by an administrator during normal business hours.

Estimated Ship Dates and Your Price are available in the cart. 

  1. Products can be looked up using the part or catalog number.  If you do not know either you can search based upon keywords / text.​
    • Custom parts should not be used.  To find information on these, you have a couple of options:
      • If this was a quoted product, look up the quote.  If the quote is not expired or already purchased, you can add the product from the quote to the cart.
      • If you are unsure of the quote number, you can contact Customer Service, they will be able to get you a new quote for the product.
  2. You have a couple of options for getting your price and the estimated ship date:
    • Pricing & Availability / Cart page - enter products / quantity one by one
    • Bulk Order Pad - create a list of all products / quantities you need and add to the cart
    • Upload an Order - upload a spreadsheet that includes the part number and quantity (optional).  The list will be added to your cart.
    • Search for your product in the search box at the top of the page.  Once found add it to the cart to get the estimated ship date and your price.
  3. View Your Price and Estimated Ship Date
    • Once you have your products in the cart, your price and the estimated ship date will be displayed.  Note the estimated ship dated is based upon the quantity.  Need more?  Update the quantity and we'll update the estimated ship date based upon the new quantity.  Have a Price Assurance?  Add it at the line level or the cart level, we'll update Your Price to reflect your discount with the Price Assurance.

Once you have items in your cart, you'll have the option to Checkout or Create a Quote.  Placing an order is easy.  

Billing & Shipping

  • Billing Information will appear on screen based upon how your account is set up with Brady Corporation. Have multiple locations connected to your account?  You will be able to select which account you need to use as the Bill To by clicking on the drop down and selecting which one to use.

Shipping Information​​

  • Current Customers (Ship To): You can search for your Ship To in the search box. After 3 characters a list of your Saved Addresses that match will appear. Add more characters and your list will continue to narrow. OR if you see your address in the drop down - select it.
  • Shipping to Yourself? Select "Use Billing Address"
  • New Customer / Ship To Address: If you have a new customer, select Create New.

Purchase Order (PO) Number

  • PO Number is a required field.  We will reference the PO Number on your invoice for the order.

Shipping Method:

  • Select how you would like to ship your order.  If you select anything other than Brady Best Way you will be required to select the method (Overnight, Ground, etc) and provide your account number for that carrier.  It will then be billed to your company account.

Once you have that completed, click continue to review and place your order.

After adding products to your cart you will have the option to Checkout or "Create Quote".  Create Quote will allow you to save the products you placed in your cart to view later and/or order. 

To view Quotes

  1. Click on "Saved Quotes" at the top of the page or from the drop down menu when you hover over your name.  
  2. You will now see Quotes you created on BradyServe and the ones our Quoting Team created for you
  3. You can either Select the Quote you want to view or Search for your quote by clicking "Search Saved Quotes +"
  4. Ready to purchase your quote, add the lines you want to order to the cart 
  5. Go to the cart and checkout as normal

NOTE: If you need to update or adjust your quote, please contact our Customer Service team directly.

After placing an order on BradyServe or via another method, you'll also be able to log into BradyServe to get updates on your order. 

To View Order History / Details

  1. Click on "Order History."  You will see a list of orders that have been placed on your account.  If you do not see your order, you may click on the Search Orders+ to expand the search box and look up your order.
  2. To view the details of the order, click on the order number to open up the full order details
  3. Each line of your order will provide a status, and if shipped via UPS, FedEx or R&L Carriers, you will be provided a link to track your order.
  4. If you need to re-order a stock product on your order, you can quicly add it to your cart from the Order Details page.

You can quickly and easily Create Custom Signs or Padlocks with online tools.   The tools will walk you through the steps to select your specifications.  Once you are done, add it to your cart to see Your Price.

  • To request a Certificate on a Brady product, complete the request form.
  • Need to contact Customer Service or Technical Support? All contact information is located on the Contact Us page.
  • Find an issue with the website?  Have a suggestion for the website? Let us know.